Terms & Conditions

Purchasing and Payment
At Morrison & Co. Preserves, we accept Visa, Mastercard, and PayPal for all online purchases. Any applicable sales taxes will be added to the total price of the products purchased.

Shipping and Delivery
We offer free local delivery and pickup in the Ottawa and National Capital region. We also ship across Canada using Canada Post. We ship to Ontario and Quebec for a flat rate of $15.00 and to the rest of |Canada for a flat rate of $25.00.Please note that we do not currently offer international shipping outside of Canada. Orders are processed within 2-3 business days. Local deliveries are made on Tuesdays and Fridays, while Canada-wide shipping typically takes between 4 to 7 business days, depending on Canada Post’s delivery times.

Returns and Refunds
Due to the nature of our products, we do not accept returns. However, if you are unsatisfied with your purchase, please contact us, and we will gladly offer a refund or credit for future purchases. Your satisfaction is important to us.

Order Cancellations
If you wish to cancel your order before it is shipped, please send an email to connect@morrisonpreserves.com. We will do our best to accommodate your request, but cancellations may not be possible after the order has been shipped.

Product Information and Liability
All product and nutritional information can be found under each product's profile on our website. While we strive for accuracy in our descriptions, Morrison & Co. Preserves is not liable for any typographical errors, inaccuracies, or omissions. Availability of products is subject to change without notice.

Customer Support
For any questions or concerns regarding your order, please contact us via the Contact Us form on our website or by emailing connect@morrisonpreserves.com. We aim to respond to all inquiries within 24 hours.

Privacy and Data Protection
We respect your privacy and handle your personal information with care. Customer data is collected for internal analytics purposes only and will not be shared with third parties.